Refund Policy
Last updated: October 2, 2026
1. Free plan
The Free plan costs nothing and never needs a refund.
2. First purchase
If a paid plan is not the right fit, contact us within 14 days of your first payment and we will review a full refund of that payment.
3. Renewals
Renewal payments are refundable only if you cancel before the renewal date or if the charge is duplicated or erroneous.
4. How to request
Email support@heygenaivideogenerator.lol with the account email and the Stripe receipt. Approved refunds return to the original payment method.
Refund Policy · heygenaivideogenerator.lol · support@heygenaivideogenerator.lol