How can I test HeyGen?
You can try HeyGen for free, no credit card required. The Free plan includes up to 3 videos per month, and limited trial access to premium features like Avatar IV, Video Agent, and lip-sync translation, so you can experience the product before upgrading.
How much does HeyGen cost?
You can use HeyGen for free and generate up to 3 videos a month, no credit card required. Paid plans include a monthly credit allocation you spend across all features. For solo creators, the Creator plan costs $29/month (or $24/month if you pay annually). For advanced individuals, Pro starts at $49/month and scales up to tiers with more credits per month. For teams looking to create and collaborate, the Business plan costs $149/month plus $20/seat/month.
What are credits?
Credits are HeyGen's single currency for video and asset creation. Every paid plan includes a monthly credit allocation, which you can use across different HeyGen features. The number of credits a video or asset uses can vary based on which AI model is used, video duration, and the complexity of the generation.
Do credits roll over?
Yes. Monthly subscribers' unused credits roll over for one more month. Annual subscribers' credits accumulate until their annual renewal date. Credits do not carry over after cancellation — your previous cycle credits will expire and not roll over if your subscription is not active.
How can I get more credits?
Creator and Pro users can upgrade to a higher plan or tier for more credits. Business users can purchase one-time credit packs or enable auto-reload. Upgrades take effect immediately, with prorated billing and credits added to your account right away.
What's the difference between Pro plan tiers?
All Pro tiers include the same features: only the monthly credit allocation changes. Tiers range from 1,000 credits/mo at $49 to 100,000 credits/mo at $4,300. You can switch tiers anytime.
What is the difference between a monthly & yearly subscription?
Monthly subscriptions are billed each month; annual subscriptions are billed once a year at a lower effective monthly rate. Annual subscribers also get better credit rollover: credits accumulate all year until renewal, instead of for just one cycle.
Can I switch or cancel my plan at any time?
Yes. Upgrades take effect immediately, with prorated billing and credits added right away. Downgrades and cancellations take effect at the end of your current billing cycle, so you keep your plan and credits until then. For support issues, reach out to us at Support@heygen.com.
What happens when I cancel my subscription?
Cancelling stops your next billing renewal. You keep your paid features and remaining credits until the end of your current billing cycle, after which your account moves to the Free plan. Unused credits do not carry over. What customers are saying about us Spoiler, they’ve got some pretty nice things to say.